Poor Customer Service & Food Poisoning

Carnival Fascination Cruise Review to Caribbean - Bahamas

Experience: 4-6 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

2 out of 5
Verified Review
Sail Date: March 11, 2013
Ship: Carnival Fascination
Cabin Type: Inside
Cabin Number: R214
Traveled As: Singles/Friends
Reviewed: 5 years ago

I became violently ill on the second morning of the cruise. I had been vomiting for about 12 hours when my friends finally convinced me to go to the medical center onboard. There we found out that I was not the only sick person onboard, and that there were likely 10-20 others with my condition. The medical team was purposefully very vague and would not tell me what they thought my problem was, nor what they thought the cause was. I was then quarantined in my room for the next 24 hours. My steward was told not to service our room, and my two friends ended up having to live with a bathroom that I had been vomiting in for roughly 36 hours. We were not given fresh towels or bedding for 2 days. When they complained at the guest services desk they were just told to 'wash their hands' even though it was bar soap that I had been using. We were also denied any sort of compensation because they don't compensate for 'stomach issues' even though it was clearly more than seasickness.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5


3 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
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