Carnival Fascination Cruise Review to Caribbean - Bahamas

Deck Hand

Experience
1 cruise (first)

Reviews
0

Helpful Votes
0

2 out of 5

A great cruise with a terrible ending

Sail Date: May 06, 2010

Reviewed: 6 years ago

Traveled As: Couple

Room Type: Oceanview

This was my wife's first cruise and I took advantage of Carnival's Bon Voyage Service and "purchased" a dozen long stem roses for my wife for Mother's Day. The flowers were waiting in our stateroom before the ship departed from Jacksonville. My wife was amazed at the quality of the roses and truly admired them every day during our cruise. It all came to a very disappointing ending when Carnival failed to inform me prior to purchasing the roses that I would not be able to take them off the ship at the end of the cruise. My wife had to throw them away as we were getting of the ship. I contacted Carnival's Customer Service department as soon as we arrived home only to be talked to very rudely. No future Carnival cruises for this family.

Pros: Friendly staff and great food

Cons: Carnival's Bon Voyage package that you pay for but can not keep

Recommends Carnival Fascination? No.

Service and Staff
I consider the Bon Voyage package department and customer service as part of the staff and neither is willing to make things right
Ship Quality
A little over crowded
Food and Dining
Food was great as well as the service.
Cabin / Stateroom
Entertainment
Nassau, Bahamas
Lots of choices of things to do off the ship. Great scenery.
Don't Miss: Atlantis
Freeport, Grand Bahama Island
Nothing but an industrial area. I purchased a shore excursion to spend the day at the beach and have access to a pool. Well we were hassled all day by the locals and the pool was closed most of the day. Don't waste your time!
Don't Miss: Stay on the ship


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