A satisfactory cruise
Carnival Fascination Cruise Review to Caribbean - Western
Ship: Carnival Fascination
Cabin Type: Oceanview
Traveled As: Family (young children)
Reviewed: 7 years ago
Review SummaryThe ship was well laid out and the staff was great, especially our dining room waiter. Our kids loved the pizza and the choice of food. The last time we had such good service was on the ecstasy, not sure of waiters name:however he was incredible with the kids! Camp Carnival was great with the kids and had many activities they enjoyed.
We were not aware that when you book a Carnival cruise that they can change the itinerary without cause. We were suppose to go to playa del carmen, it was then changed to cozumel. We had already been to cozumel and would not have booked another cruise to cozumel so soon. When we went to cozumel we were not able to disembark from the ship because all the tenders were taken by the other cruise ships. This was poorly planned and would have been avoided if they had gone to the original destination. When we contacted Carnival's corporate office by e-mail and by mail they would not respond. We are very disappointed in Carnival Cruise line. We will be looking at booking with other cruise lines when we cruise in the future.
Carnival has a great staff, very clean ship, and good food; however I'm sure other cruise lines care more about repeat customers and relations.
This was our fourth cruise with Carnival and hadn't it been for the staff it would have been a miserable vacation.
Pros: The staff
Cons: The fact that they changed the itinerary