Carnival Cruise

Carnival Fantasy Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 8

Overall Rating:

2.0 out of 5
Verified Review
Western Caribbean
Sail Date: February 22, 2016
Ship: Carnival Fantasy
Cabin Type: Oceanview
Cabin Number: U125
Traveled As: Singles/Friends
Reviewed: 1 year ago

I work/save hard all year for my spring cruise. Was very disappointed this year as I originally booked a cruise to Jamaica and Grand Turk and was later asked to reschedule as the ship was to be dry-docked.  So, re-booked to go to Key West/Cozumel which was not a favorite choice, as I had already been, but it was all I could make work with my vacation/work schedule.  At 10:30 the night prior to sailing, received an email that there were mechanical problems with the ship and the cruise had been re-routed to the Bahamas.  I had already been to the Bahamas and would NEVER choose to go back.  Not to mention, we were originally to board at 3 and were unable, due to mechanical difficulties, to board till after 7.  Thus, loosing one of our hard earned vacation days to sitting and waiting.  We were, however, given a $50 on board credit which I find not really an acceptable consolation.  Since the ship was four hours late, it never really even incurred any costs for this period and the Bahamas cruise is a cheaper cruise.  While I understand unexpected problems happen, how a company rectifies the situation is the most important factor to me and I find how Carnival rectified the problem unacceptable!  It is easy to offer customers money that they never incurred costs for. 

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
We were very satisfied with our room and staff.
1 out of 5
1 out of 5
1 out of 5
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