Carnival Fantasy Cruise Review to Caribbean - Eastern

Contributor Level: Purser

Experience
4-6 cruises

Review
1

Helpful Votes
4

4 out of 5

Cruise with Carnival

Sail Date: September 19, 2015

Reviewed: 1 year ago

Traveled As: Family (older children)

Room Type: Oceanview

The cruise was very good but the goodness was taken away by the disembarkation process. Since my wife is disabled we wished to use the wheelchair option when leaving  the ship when we returned to Charleston. The ship did not allocate enough people to push wheelchairs so we could get off in a timely fashion. There were several disabled people waiting and only two crew members were available to move people off the ship which meant  we sat and waited for more than one and one-half hours to get off the ship. The closest restroom was up one deck and a fair walk after the climb up to the deck above.  The whole process seemed to be disorganized and not customer friendly.  Additionally, the entertainment was very difficult to hear to many people and not enough room for them all. The food is great and the service was tremendous.

Cabin / Stateroom
Cabin steward was great and the facilities were fine.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Entertainment
Service and Staff
Food and Dining

Tip

Need to skip the evening meal to get a seat for the entertainment.



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