Carnival Fantasy Cruise Review to Caribbean - Bahamas

Contributor Level: Deck Hand

Experience
1 cruise (first)

Reviews
0

Helpful Votes
0

3 out of 5

A nice cruise

Sail Date: December 19, 2011

Reviewed: 4 years ago

Traveled As: Family (older children)

Room Type: Oceanview

The cruise was a nice vacation and getaway with my family; however, the staff made numerous errors billing our room accounts which required us to interface with them daily to correct the billing errors. The gift shops also mischarged and delivered less items than purchased on several occasions which required us to go back to the shops to get the correct items and charges. If we hadn't experienced so many billing issues and spent so much time correcting issues with the services, it would have been much better.

Pros: Spending time with my family

Cons: Customer service

Recommends Carnival Fantasy? No.

Ship Quality
The cleanliness and decor were wonderful and the room service staff did an excellent job and were very personal.
Food and Dining
The wait staff was excellent!
Entertainment
Service and Staff
The ship staff has numerous issues that need attention. See overall comments above.


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