A nice cruise

Carnival Fantasy Cruise Review to Caribbean - Bahamas


Contributor Level: Deck Hand
Experience: 1 cruise (first)
Review: 1
Helpful Votes: 0

Overall Rating:

3.0 out of 5
Verified Review
5 Night Bahamas (Charleston Roundtrip)
Sail Date: December 19, 2011
Cabin Type: Oceanview
Traveled As: Family (older children)
Reviewed: 5 years ago
The cruise was a nice vacation and getaway with my family; however, the staff made numerous errors billing our room accounts which required us to interface with them daily to correct the billing errors. The gift shops also mischarged and delivered less items than purchased on several occasions which required us to go back to the shops to get the correct items and charges. If we hadn't experienced so many billing issues and spent so much time correcting issues with the services, it would have been much better.

Food and Dining

3 out of 5
The wait staff was excellent!

Entertainment

3 out of 5

Service and Staff

1 out of 5
The ship staff has numerous issues that need attention. See overall comments above.

Ship Quality

3 out of 5
The cleanliness and decor were wonderful and the room service staff did an excellent job and were very personal.

Pros: Spending time with my family

Cons: Customer service

Recommends Carnival Fantasy? No.

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