Elation - Mechanical Issues
Carnival Elation Cruise Review to Caribbean - Bahamas
Sail Date: May 26, 2016
Ship: Carnival Elation
Cabin Type: Oceanview
Cabin Number: R206
Traveled As: Couple
Reviewed: 1 year ago
The cruise as a whole was OK. It appeared the lines were very long all times for the abilty of obtain food. We did, however, not have any issues with obtaining seating in the dining room as we selected not to have a set time.
However, the main issue was the A/C blew a ciruit and power went out on the way back to Jacksonville. Announcements were made but we really did not know exactly what happened until we departed from the ship (via social media / news crews).
We were delayed almost 3 hrs getting to Jacksonville and while they did try to keep the cruise somewhat enjoying, we still did not have A/C and they did not provide any type of immediate recovery for the passengers for this issue.
I work in Diseaster Recovery and Business Continuity.... they should have a better plan in place for when the A/C causes these types of mechanical issues and how they can better accommodate the passengers. Bringing in some fans int the eating areas, portable A/C units.. .something at it was 90 degrees and the ship was almost unbearable due to the heat from 2:00 AM till we departed.