Carnival Elation Cruise Review to Caribbean - Western

Experience: 2-3 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

1 out of 5
Verified Review
4 Night Western Caribbean (Mobile Roundtrip)
Sail Date: January 20, 2011
Ship: Carnival Elation
Cabin Type: Oceanview
Traveled As: Large Group
Reviewed: 7 years ago

The others in my group said the ship was nice, clean, well appointed. I didn't go because of surgery. I was not given accurate information when I purchased insurance. I was the only one in our group traveling a long distance to the port so I bought insurance to cover any unforeseen condtions. When I couldn't go due to surgery I learned that the using the insurance meant my 87 year old mother, who I was sharing a cabin with, would have to pay nearly double for the cabin. And I was told there were penalities if I used the insurance and the overall costs would be much more than I would be reimbursed and on top of that my mother would have to pay extra. I was advised to simply not show and not file a claim. Not "real" cancellation insurance. Just another expense with empty promises. bounced me to Carnival. Carnival bounced me to . Each said I should get a cruise credit from the other but no one helped. And the customer service rep was rude. Very dissappointing, and expensive experience,

Pros: the idea of the cruise and spending time with my 87 year old mother and 2 sisters

Cons: I couldn't use my cancellation insurance when I had to have surgery

Recommends Carnival Elation? Yes!

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