Carnival Elation Cruise Review to Caribbean - Western

Deck Hand

2-3 cruises


Helpful Votes

1 out of 5


Sail Date: January 20, 2011

Reviewed: 5 years ago

Traveled As: Large Group

Room Type: Oceanview

The others in my group said the ship was nice, clean, well appointed. I didn't go because of surgery. I was not given accurate information when I purchased insurance. I was the only one in our group traveling a long distance to the port so I bought insurance to cover any unforeseen condtions. When I couldn't go due to surgery I learned that the using the insurance meant my 87 year old mother, who I was sharing a cabin with, would have to pay nearly double for the cabin. And I was told there were penalities if I used the insurance and the overall costs would be much more than I would be reimbursed and on top of that my mother would have to pay extra. I was advised to simply not show and not file a claim. Not "real" cancellation insurance. Just another expense with empty promises. bounced me to Carnival. Carnival bounced me to . Each said I should get a cruise credit from the other but no one helped. And the customer service rep was rude. Very dissappointing, and expensive experience,

Pros: the idea of the cruise and spending time with my 87 year old mother and 2 sisters

Cons: I couldn't use my cancellation insurance when I had to have surgery

Recommends Carnival Elation? Yes!

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