Carnival Ecstasy Cruise Review
Review: 1
Helpful Votes: 0

Overall Rating:

1 out of 5
Carnival Ecstasy

Sail Date: January 15, 2018

Ship: Carnival Ecstasy

Reviewed: 10 months ago

Review Summary

I have never been sooo disappointed in service!!! Our luggage was not brought to our room. My credit card information somehow disappeared from the system between 12pm and 7pm, the staff blamed me and my credit card service ( American Express) for a decline, Amex approved everything in advance when I put it through online. WiFi barely works, I didn’t receive all of my preordered drinks in my room. Because of the credit card situation we missed dinner and they said oh well. Customer service could not help us in anyway, and could careless about anything we had to say except to put blame on me and Amex. Extremely unprofessional, I don’t recommend this CruiseLine, I’ve always done Norwegian and never had this experience!!
Was this review helpful?

1 Comment

Leave A Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.