Irresponsible shore excursions schedule

Carnival Ecstasy Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 1 cruise (first)
Review: 1
Helpful Votes: 0

Overall Rating:

1.0 out of 5
Verified Review
4 Night Western Caribbean (Miami Roundtrip)
Sail Date: December 28, 2015
Cabin Type: Balcony
Cabin Number: E225
Traveled As: Family (young children)
Reviewed: 1 year ago

Hello, my name is Jaesung Lee. I booked two shore excursions in Keywest through . But I couldn't participate the second excursion(train & museum) because the first excursion(snokling) took too long time. I saw your promise you're well acquainted with Carnival Cruise itinerary so I believe in you. Furthermore  you set a default time for these excursions therefore I booked two schedule. I just follow your email. How can I know how long snokling takes. I politely request refund. I hope I still remain as your customer after this happening. Thank you. 

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
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