Carnival Ecstasy Cruise Review to Caribbean - Western

Contributor Level: Purser

7+ cruises


Helpful Votes

2 out of 5

Not at all pleased with this experience

Sail Date: June 23, 2014

Reviewed: 2 years ago

Traveled As: Singles/Friends

Room Type: Inside

Cabin: GUAR

From the time we arrived in the port in Miami, this trip was not at all what we expected.   Everyone with Carnival was rushed and either downright rude or just indifferent.  The embarkation process went rather smoothly, but again it was just the attitude of the people.  Once on board we encountered issues with one of our rooms.  The beds were not configured properly...they were literally sitting in the middle of the floor. One of them was placed under a shelf so that you had to sleep upside-down in the bed or hit hit your head, the other was placed so that your head was directly under the air vent and right up against the vanity, rendering it useless.   Every time we got off or on the boat we were herded like cattle, the employees were very rude, inconsiderate, and rushed.  One of them even proclaiming that this was the Carnival way.  

Ship Quality
Food and Dining
Food was nBelow expectations. Staff would literally shut service on buffet line right in front of you. Hostesses in dining room were extremely rude.
Service and Staff
Only pleasant experiences were with the Rolls Royce Attendant from Croatia, Alex, our Porter, and the Poolside Bar staff, Itubu and Damian
Onboard Activities
Destinations and Excursions
Cabin / Stateroom
Much smaller than anticipated and problems already shared in review area.
Miami, Florida
Key West, Florida
We docked at the Navel Station which put horrible time restraints on us. We had to stand in line for over an hour to catch the shuttle back to the ship. We spent most of our time on the island waiting on shuttles.
Cozumel, Mexico
Snorkling excursion

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