Not at all pleased with this experience

Carnival Ecstasy Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

2.0 out of 5
Verified Review
4 Night Western Caribbean (Miami Roundtrip)
Sail Date: June 23, 2014
Ship: Carnival Ecstasy
Cabin Type: Inside
Cabin Number: GUAR
Traveled As: Singles/Friends
Reviewed: 3 years ago

From the time we arrived in the port in Miami, this trip was not at all what we expected.   Everyone with Carnival was rushed and either downright rude or just indifferent.  The embarkation process went rather smoothly, but again it was just the attitude of the people.  Once on board we encountered issues with one of our rooms.  The beds were not configured properly...they were literally sitting in the middle of the floor. One of them was placed under a shelf so that you had to sleep upside-down in the bed or hit hit your head, the other was placed so that your head was directly under the air vent and right up against the vanity, rendering it useless.   Every time we got off or on the boat we were herded like cattle, the employees were very rude, inconsiderate, and rushed.  One of them even proclaiming that this was the Carnival way.  

Food and Dining

1 out of 5
Food was nBelow expectations. Staff would literally shut service on buffet line right in front of you. Hostesses in dining room were extremely rude.

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5
Only pleasant experiences were with the Rolls Royce Attendant from Croatia, Alex, our Porter, and the Poolside Bar staff, Itubu and Damian

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
Much smaller than anticipated and problems already shared in review area.
3 out of 5
1 out of 5
We docked at the Navel Station which put horrible time restraints on us. We had to stand in line for over an hour to catch the shuttle back to the ship. We spent most of our time on the island waiting on shuttles.
5 out of 5
Snorkling excursion
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