very uncaring and unfriendly staff

Carnival Ecstasy Cruise Review to Caribbean - Western

Experience: 4-6 cruises
Review: 1
Helpful Votes: 6

Overall Rating:

1 out of 5
Sail Date: June 01, 2009
Ship: Carnival Ecstasy
Cabin Type: Inside
Traveled As: Family (young children)
Reviewed: 8 years ago
The staff is expert at what to say when there is a problem. No matter where or when we had a question or complaint, the crew always said, "Someone will be here tomorrow morning. No one is available right now." Of course, this is spoken in broken English. Absolutely NO ONE on board cares about the customer. All they want is to push tips and sell the alcohol.The cruise is all about how much money they can make. NO EMPHASIS ON THE ENJOYMENT OF OUR VACATION!!!!!!!

Food and Dining

1 out of 5
Horrible. Everything made from left-overs...especially potatoes.


3 out of 5

Children's Programs

1 out of 5
The children's staff yelled at the kids. They did not even act like they like the children. I stuck my head in to check and was appalled at their attitudes...this comment is mostly about the Indonesian women. No patience from them.

Service and Staff

1 out of 5
Only one person looked at me and smiled and said hello. No one else even had a look of pleasantness on their face. No joke!

Cabin / Stateroom

3 out of 5

Pros: the port

Cons: the staff-rude, tired, stone-faced...

Recommends Carnival Ecstasy? No.

Was this review helpful? 6

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