Carnival Ecstasy Cruise Review to Caribbean - Eastern

Contributor Level: Deck Hand

Experience
2-3 cruises

Reviews
0

Helpful Vote
1

1 out of 5

Followup to bad Carnival Ecstasy Trip

Sail Date: September 01, 2008

Reviewed: 8 years ago

Traveled As: Couple

Room Type: Suite

If you are considering Carnival and this cruise, don't bother. We already stated our issues in another review. Carnival responded to us a month after the cruise, and only because AA cruise site got involved. They never answered our emails and only once responsed to our letter. They offered a $200 onboard credit for a future sailing for giving us a lousy vacation experience. American Airlines Cruise area has better offers just for booking, let alone trying to make up for a bad experience. This was an insult.

Pros: Evening Meal, Photos

Cons: Rude Service, Bad Customer Service, Cold food and Ship

Recommends Carnival Ecstasy? No.

Ship Quality
Small, rolls, not clean and in poor repair generally.
Service and Staff
Most of staff rude, uncaring, only room steward, and evening dining steward seemed to care about their jobs or us as customers. Very much a "customers as cattle" mentality about this whole experience. Once they had our money, they couldn't be bothered with anything else.
Food and Dining
Dinner was fine, rest of meals flat out awful, usually cold and tasteless. Eggs at breakfast were powdered, and hot cereal was watery, gray and lukewarm. Other breakfast items not cooked properly. Other food venues closed up early leaving us with nothing to eat except burgers when we came down during at port stays.
Entertainment
Cabin / Stateroom
Stateroom pretty but freezing cold. Could never get room warm enough


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