Disappointed in Room

Item: Carnival Dream
Rating: 3.4
Author: mifriend03

Carnival Dream Cruise Review to Caribbean - Western

mifriend03

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 39

Overall rating:

3.4 out of 5

5 Night Western Caribbean (Galveston Roundtrip)

Sail date: June 15, 2019

Ship: Carnival Dream

Cabin type: Balcony

Traveled as: Couple

Reviewed: 5 years ago

Review summary

I wish video could be uploaded to show you the cabin accommodations and condition of the balcony.

Embarkation

5 out of 5

Very fast and effortless

Ship experiences

Food and Dining

3 out of 5

Fair, lots to choose from but not the quality of years gone by.

The Chef's Art Steakhouse

5 out of 5

Very good food and service. Worth the $$$

Onboard Activities

5 out of 5

So many to choose from.

Jackpot Casino

5 out of 5

The bartender Patcha was wonderful and made our time there fun. Also won $100.00

Pool

1 out of 5

No adults only pool on the Dream. If traveling without children this may be important to you. Serenity deck area is hot tubs only and they are very crowded.

Guest Services / Excursions Desk

5 out of 5

Excellent service at guest services.

Entertainment

5 out of 5

Always excellent.

Service and Staff

3 out of 5

As with anywhere, some were outstanding and some not so much.

Ship Quality

1 out of 5

Very, very dirty!

Cabin / Stateroom

1 out of 5

I can’t remember the # right now but it was an extended balcony on deck 8 aft. It was so bad I took video. The price was comparable to a suite but no chair, no couch, no where to sit and relax. The only place to sit was on the bed or balcony which was FILTHY!!!! In the room we stayed there was a staff storage closet that cut out a good deal of our room. We have stayed on rooms from inside cabin to suites. We especially enjoyed the extended balcony room in the past so for our 20th Anniversary we decided to book an extended balcony again. Very disappointed and not at all comfortable. In addition to no additional furniture (furnished like inside cabin) there was no ice bucket, robes, anything. When we asked the room steward he informed us these are no longer supplied in rooms. I’m was very sorry to hear this. Unfortunately, this cruise was a far cry from our previous experiences. Will never book an extended balcony again if this is the risk we have to take. My advice is just do a suite or regular balcony room.