Disappointed in Room

Carnival Dream Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 6

Overall rating:

3.4 out of 5
Carnival Dream

5 Night Western Caribbean (Galveston Roundtrip)

Sail date: June 15, 2019

Ship: Carnival Dream

Cabin type: Balcony

Traveled as: Couple

Reviewed: 1 year ago

Review summary

I wish video could be uploaded to show you the cabin accommodations and condition of the balcony.

Embarkation

5 out of 5
Very fast and effortless

Ship experiences

Food and Dining

3 out of 5
Fair, lots to choose from but not the quality of years gone by.

The Chef's Art Steakhouse

5 out of 5

Very good food and service. Worth the $$$

Onboard Activities

5 out of 5
So many to choose from.

Pool

1 out of 5

No adults only pool on the Dream. If traveling without children this may be important to you. Serenity deck area is hot tubs only and they are very crowded.

Jackpot Casino

5 out of 5

The bartender Patcha was wonderful and made our time there fun. Also won $100.00

Guest Services / Excursions Desk

5 out of 5

Excellent service at guest services.

Entertainment

5 out of 5
Always excellent.

Service and Staff

3 out of 5
As with anywhere, some were outstanding and some not so much.

Ship Quality

1 out of 5
Very, very dirty!

Cabin / Stateroom

1 out of 5
I can’t remember the # right now but it was an extended balcony on deck 8 aft. It was so bad I took video. The price was comparable to a suite but no chair, no couch, no where to sit and relax. The only place to sit was on the bed or balcony which was FILTHY!!!! In the room we stayed there was a staff storage closet that cut out a good deal of our room. We have stayed on rooms from inside cabin to suites. We especially enjoyed the extended balcony room in the past so for our 20th Anniversary we decided to book an extended balcony again. Very disappointed and not at all comfortable. In addition to no additional furniture (furnished like inside cabin) there was no ice bucket, robes, anything. When we asked the room steward he informed us these are no longer supplied in rooms. I’m was very sorry to hear this. Unfortunately, this cruise was a far cry from our previous experiences. Will never book an extended balcony again if this is the risk we have to take. My advice is just do a suite or regular balcony room.

Ports of call

Galveston, Texas

5 out of 5
Stayed the night before, love the San Luis, it is our favorite hotel on the island and enjoyed dinner and shopping on the Strand.

Cozumel, Mexico

5 out of 5
Mr Sancho’s cant recommend highly enough. We go there every time

Progreso (Merida), Mexico

3 out of 5
Good if you are in the market for leather goods or pharmacy. Otherwise, stay on the ship. Very dirty and vendors are extremely aggressive.

Disembarkation

4 out of 5
Ok but still a lengthy process. Not as smooth as embarkation.
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