Carnival Dream Cruise Review to Caribbean - Western

Contributor Level: Deck Hand

Experience
4-6 cruises

Review
1

Helpful Votes
11

3 out of 5

Not a dream cruise

Sail Date: May 15, 2016

Reviewed: 6 months ago

Traveled As: Family (older children)

Room Type: Balcony

I was disappointed that 3 days before leaving my excursion for Cozumel and the Mayan ruins was cancelled with no explanation.  I found out at embarkation that it was due to the ships propulsion system being out of order.  When we get to our cabin we asked for service 2 times per day and told i could only have service 1 time per day.  That isnt good when there a 4 people in a cabin.  Then I didn't get my cabin serviced for the first 24 hours and I had to complain to get any action.  It took over half the cruise to finally get the cabin services correct that I requested.  Very poor service.

Cabin / Stateroom
When we get to our cabin we asked for service 2 times per day and told i could only have service 1 time per day.  That isnt good when there a 4 people in a cabin.  Then I didn't get my cabin serviced for the first 24 hours and I had to complain to get any action.  It took over half the cruise to finally get the cabin services correct that I requested.  Very poor service.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Entertainment
Service and Staff
Food and Dining
New Orleans, Louisiana
Cozumel, Mexico
The country is great but my excursions were limited due to cruise ship failures
Belize City, Belize
Mahogany Bay, Roatan, Bay Islands, Honduras

Tip

Needs some improvement. I was very disappointed and may have to rethink carnival cruise lines. Had dining service issues as well.



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