Carnival Dream Cruise Review to Caribbean - Western

Contributor Level: Second Mate

Experience
2-3 cruises

Reviews
5

Helpful Votes
21

1 out of 5

Did not get good service

Sail Date: December 08, 2012

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Inside

By far the worst customer service I have ever experienced. I really enjoyed the comedy club and our bartender for dinner but other then that all the employees seemed to hate being there and anytime you would try to be polite and ask for something they would talk back and tell you they cant help you and walk away. We formally complained about specific events to Carnival but they basically just said sorry and we will let the ship managers know. For that reason we will never cruise with them again as the great price for a room is not worth the hassle.

Food and Dining
Service and Staff
Entertainment
Onboard Activities
Destinations and Excursions
Ship Quality
Embarkation and Disembarkation
Cabin / Stateroom
Not bad rooms nicely decorated


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