Did not get good service

Carnival Dream Cruise Review to Caribbean - Western


Contributor Level: Second Mate
Experience: 2-3 cruises
Reviews: 5
Helpful Votes: 21

Overall Rating:

1.0 out of 5
7 Night Exotic Western Caribbean (Port Canaveral Roundtrip)
Sail Date: December 08, 2012
Ship: Carnival Dream
Cabin Type: Inside
Traveled As: Couple
Reviewed: 2 years ago

By far the worst customer service I have ever experienced. I really enjoyed the comedy club and our bartender for dinner but other then that all the employees seemed to hate being there and anytime you would try to be polite and ask for something they would talk back and tell you they cant help you and walk away. We formally complained about specific events to Carnival but they basically just said sorry and we will let the ship managers know. For that reason we will never cruise with them again as the great price for a room is not worth the hassle.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Not bad rooms nicely decorated
5 out of 5
3 out of 5
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