Carnival Dream Cruise Review to Caribbean - Western

1 cruise (first)


Helpful Votes

3 out of 5

Customer service on the cruise was so-so

Sail Date: June 01, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

The ship was of average cleanliness but the rook itself was surprising spacious and full of storage. Our biggest disappointment was the fact that as first time cruisers we had a lot of questions that seemed liked a bother for the crew to answer. The staff at the New Orleans embarkation center were absolutely wretched! They were rude\, yelled and at one point when my husband stepped to the side to allow a family to stay together in line- he was reprimanded and told\, \"Now is not the time to be polite- move it!\". The excursions were actually wonderful and you will never go hunger on this trip. Make the most of getting off the ship to visit places as this is better then staying on the ship.

Pros: The thermal spa suite

Cons: The lack of information and assistance when questions were asked

Recommends Carnival Dream? No.

For us- we don't bingo- we don't gamble and we aren't into buying diamonds so there was some wasted time on the ship
Service and Staff
Ship was understaffed and of little helped when asked a question.
Cabin / Stateroom
Tons of storage space!
Food and Dining
Lots of choices- the steakhouse restaurant was fantastic!
Ship Quality
Cleanliness was average- make me nervous to think of all of the ship-related illness stories.

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