An average experience at best.
Carnival Dream Cruise Review to Caribbean - Western
Sail Date: January 21, 2012
Ship: Carnival Dream
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 6 years ago
Review SummaryI found bigger is not better. Cruised the Freedom three years ago, and liked it much better. The huge Dream is just too crowded. There are fewer serving lines on the lido than the Freedom has, and with more guests it is a zoo at lunch especially. The confusing layout of the ship takes days to figure out, and it is almost a scavenger hunt to find the main dining rooms! You cannot go from one end to the other on the port side of the ship. You will encounter frustrating dead ends.
There seems to be lots to do for really young guests and really old guests. Those of us in between just get bored. Almost all onboard activity during the day are designed to extract more dollars from you.
They have a barbeque lunch on deck 5 outside - actually pretty good with tacos and sliders. They do not however, have anything to drink with your meal unless you want to purchase beer or soft drinks. For even water or tea, you must trek to the lido (deck 10) to get your cup of lemonade, coffee, etc.
I found the British cruise director to be patronizing and non-engaging. He never participated in a meaningful way in any activities. He was usually just the voice on the PA system (Hal from movie 1984 a Space Oddessy?) When we found out we were to miss our port in Roatan, he announced this in his chipper voice. Hey, bad news is bad news, and does not need a patronizing spin. There is a time and place for every voice.
Speaking of missing the port in Roatan, this was very disappointing. The captain made a real effort to park the ship in the 30 mph wind, but couldn't. Observing the ship maneuvering compared to others, I believe the side thrusters are not powerful enough for a ship of this size - wind can overpower their efforts with the huge profile area of this massive ship. We noted another cruise ship pulled into the pier about 20 minutes after we had to give up. Our only refund was about $9 per person from the port charges that did not have to be paid. I saw in another review that this same thing happened at this port with this ship within the last couple of months. If you book Dream for western Caribbean, don't count on visiting Roatan unless wind is almost non-existent on your day.
Food and Dining
The show band must be the best on the seven seas. They are truly, truly exceptional.
Service and Staff
We had to "fire" our dining room servers on day 2. We were getting lousy service, and on the last day had to go to the desk just to get menus. This was the last straw. When the head matre'd came by during that meal to ask about our service experience, we told him it was unacceptable. To make a long story short, he moved us to another table, where an EXCELLENT group of servers from Peru took great care of us for the rest of the cruise. We bonded with them as we had just vacationed in Peru two months ago. They are justifyably proud of their country, and talked a lot with them about our experiences.
Any crew member in a white uniform never bothered to speak to us.
Cabin / Stateroom
Pros: My state room. Good entertainment, nice decor in ship.
Cons: Bad food, lack of day activity onboard for most. Lines, and more lines.