Carnival Dream Nine Days December Cruise
Carnival Dream Cruise Review to Caribbean - Eastern
Ship: Carnival Dream
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 8 years ago
Review SummaryAt the pier, we were directed to one of the two lines due to cabin number. We had only 6 people signing in our line of guests, while 12 were greeting the other line. Six people were signing in the VIP people and sometimes there was no one in line. After signing in we immediately got into the boarding line just behind check in desk and waited for ten minutes for it to start moving. After boarding, we waited for over half hour for an elevator in the atrium. The middle stack of elevators was closed to guests for luggage movement (same for departure baggage handling the evening before arrival). We departed 2 hours late and were not able to see the harbor during departure due to darkness.
The elevators were always crowded and hot. Power was lost one afternoon and the elevators and casino were shut down. People were stuck in the elevators and the handicap had no way of moving around the ship for over an hour.
The Encore theatre held only 1400 people (around 3600 guests aboard) and had hardly any space for the handicap. They had to park in the isles. The first show everyday was packed. The only way to find a seat was to get there over half an hour before the show.
The main dining room had the same bad design as older ships. If you sat by the window you could not see the entertainment in the middle of the room as it is elevated. Many tables were next to service areas which were noisy and made it difficult for the waiter to go by without the possibility of hitting a guest (port side especially).
The casino was nice but too small for the number of guests. Lights above the Texas Holdum table glared on the gaming screens. We asked to have one light turned off everyday, but neither the casino nor guest service people could get it shut off.
There were only two small pools.
The shops were small for the number of guests.
There was only one 110 outlet in the room.
Our cabin was on deck nine port side and we could hear the service carts and foot steps at all hours from above. We could not sit on our balcony as the port side was the smoking area on the 5th and tenth decks.
Now for the worst part. The ship could not dock in San Juan due to its overhanging life boats and hot tubs. One of the reasons we chose this cruise was so we could be in San Juan all day. Heretofore, our previous cruises always arrived in the evening. Some people had relatives meeting them, and one person was scheduled to be in a wedding. We know that acts of God can change a schedule, but how can the docking officer not know the measurements of the ship and docking facilities. Don't they know that there are ways to keep the ship away from the dock the appropriate distance? The docking officer should be fired. We did get the $20 port fee back. Big deal!!!
There were long lines at the buffet. People were always bumping into one another as the layout and locations of the drink stations were poorly designed and stocked. One end was for coffee with the milk and sugar between the regular and decaf. The fruit glasses were next to the coffee while the coffee cups were at the other end of the station from the coffee.
The dining rooms were pretty, but the service in the anytime dining was slow. Took two hours to eat one night and we left before dessert the other extremely slow dinner. Suggest reservations in addition to walk up. The food was generally very good, but the desserts were not.
Grand Turk was great just off the ship. There was a strong cleaning smell just as we entered the ship upon our return. It was smelled all the way to our room and lasted for two hours.
The Comedy Club was a nice idea.
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: Food, Comedy Club,water slides
Cons: Slow check in,crowded/hot elevators,slow dinningroom service,small theaterlcasino/shops,port side smoking drawn into balcony rooms,only 2 small pools,one 110 outlet in room,service cart /shoes noise on deck 10 herd in deck nine rooms, missed San Juan,drink stations design