Destiny - Carnival Cruise review to Jamaica and Grand Cayman

Carnival Destiny (RETIRED) 28 Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall Rating:

1.0 out of 5
Verified Review
5 Night Western Caribbean (Miami Roundtrip)
Sail Date: December 29, 2012
Ship: Carnival Destiny (RETIRED) 28
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 4 years ago
Overall, I would rate this cruise as a 1/2 start out of 5. The customer service on the Carnival cruise was absolutely terrible. They were the most customer UNfriendly crew and ship I have ever experience. It got to be a joke on how bad everything was. The only good parts of the cruise was the cabin (a balcony, which is a must for a romantic cruise), our cabin steward, the food (when we finally got it, which took on average over an hour) and the shore excursions in Jamaica (Dunns Falls about the catamaran) and the Strign ray - reef outing in grand caymans.

The negatives were many. Here is a list of our major complaints:
- ran out of some food the first day of the cruise
- room service was terrible. In the four times we tried, three we could not even get through due to heavy usage, and the fourth time we finally got through, it never showed up.
- toilets didn't work periodically
- 99% of crew staff could not speak more than five words of English
- During the two ocean, non-excursion days, they did not come close to have enough lawnchairs for everyone to spend time on deck.
- the entertainment was awful
- they nickled and dimed you to death.
- Twice I was told to get out of my lawnchair (during sunset) because they had to stack them up, where they just sat stacked after that.
- Rather than being told that the jacuzzi was closing and I would need to leave eventually, was just kicked out.
- On the specialty restaurants, they were understaffed with one person working, where the wait in line would take over an hour.
- They would close the buffets while people were still in line.

Overall, terrible service and management.

Food and Dining

5 out of 5
Food was good, just took forever to get it.

Onboard Activities

1 out of 5

Entertainment

1 out of 5
terrible

Service and Staff

1 out of 5
Very customer unfriendly

Ship Quality

1 out of 5
Very old ship

Cabin / Stateroom

5 out of 5
best part of the ship

Ship Tip

Don't sail carnival or this ship. It was terrible!

3 out of 5
Looks alot like S. Florida. The Stting Ray city wa cool, and the reefs were small and just ok.

Ocho Rios, Jamaica Did not visit port

The Catamaran cruise to Dunns Falls was a blast. Best port of the cruise.
1 out of 5
$20.00 a day to park at the Cruise ship parking area.
Was this review helpful? 5

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing





*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top