Bad Start, Great Finish

Carnival Conquest Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

3.0 out of 5
Verified Review
7 Night Exotic Western Caribbean (Miami Roundtrip)
Sail Date: June 01, 2014
Ship: Carnival Conquest
Cabin Type: Oceanview
Cabin Number: 2359
Traveled As: Large Group
Reviewed: 3 years ago

When you go with 32 friends for a 40th birthday cruise and you've never sailed on Carnival, you're hoping for the best and expect a memory-making experience full of fun times.  Well, it didn't start that way, but it did finish that way.  We requested all 8 families be on the same floor, so we could all be close to one another.  When I went to my birthday decorated room, the room reeked of vomit, the carpet was soaking wet and there was a blower drying fan in the center of my stateroom.  Well, that wasn't the welcome I was expecting.  I asked for help, called guest relations, flagged down staff and finally after an hour, someone came to address the issue.  To make a long story short, they knew of the problem, admitted they should have never sent me to the room, but couldn't prmoise me that they would have another room for me until after we set sail.  So, after missing us setting sail with my family and friends and missing the first 3 hours of the cruise, finally they had a new stateroom available for me and had my luggage moved.  I understand mistakes happen, but it was the, "What do you expect us to do about it" attitude they kept throwing my way.  After I got into my room and settled it, everything was fine.

 

The food on the ship was excellent and Guy's Burgers is the best burger place I've ever been to.  The stateroom staff and dining room servers were very nice and accomodating and the bar/pool staff was great!  We ate our way through the ship and enjoyed it very much.

 

One disappointment was the kids club.  It seemed more like a daycare for kids aged 2-5, so you can imagine the reaction our 9-12 year olds gave when we took them up there the first night.  It was more of a "Let's sit criss-cross applesauce and watch a movie" type atmosphere and the kids were bored stiff after the first hour and begged us not to go back.  Other than the family-friendly comedy show and a random game show night, there wasn't a lot for the kids to do after dinner.  The gameroom was overpriced and there wasn't a dance club or fun place to go with the kids and parents and we weren't ok with letting them roam the ship on their own.

 

Another bummer was we completely missed one of our stops in Honduras.  Apparently, the winds were too strong and seas were too rough for us to stop, so we didn't get to see Roatan.  We heard that was the best stop on the cruise, so we were upset about that, but what can you do?

 

All in all, we had a really good time and I'm glad we went.  However, next time I will try a different cruise line.  It was what I would expect from Carnival, good but not great.

Food and Dining

5 out of 5
Breakfast was ok, but lunch and dinner were above average, especially Guy's Burgers!

Onboard Activities

3 out of 5
Nothing too exciting, but playing cornhole and some of the games were fun.

Entertainment

1 out of 5
The shows were kind of cheesy, the family-friendly comedian was mediocre and there weren't many options for families to do together after dinner. It seemed like karaoke was the "Go To" in any club or bar if they needed to fill some time.

Children's Programs

1 out of 5
There was a teen club which seemed cool, but our kids were 9-12. So, it was either a daycare-type environment for small kids or a teen club they couldn't attend.

Service and Staff

5 out of 5
90% of the staff was great!

Ship Quality

5 out of 5
Very clean ship!

Cabin / Stateroom

1 out of 5
It was flooded and smelled like vomit and they should have never sent us to the room. They had to move us to another cabin after we set sail, but couldn't guarantee us they would have another one available to us until 3 hours after we set sail.

Ship Tip

Guy's Burgers was AMAZING!

3 out of 5
As expected and they moved us through quickly.
3 out of 5
Use the local tours, cheaper and fun!
5 out of 5
We went cave tubing with a company called "Bottoms Up" and they were fantastic!
1 out of 5
No idea, we missed it.
5 out of 5
A lot of fun!
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