Cloud 9 Spa on Carnival Breeze

Excellent service. Staff is 100% dedicated to you.

disappointment. never greeted when first walked in, no one explained the rooms or how they work. Ran out of the body scrub we were supposed to get with being in cloud 9 cabin. had to come back 2 days later. Chairs not warm/hot but 1 day. no aroma therapy being diffused. one room not even working and ceiling peeling. One area of thessaltherapy not working.

Only really had the one large hot tub therapy pool with a few hot dry/steam room and tile chairs would have loved a cool pool area also. Had a spa room and was hoping for more things in the spa

My wife and I actually broke down and got a couples massage this time. It was AMAZING! Worth every penny!

The pedicure and massage was great

I work in a medspa, therefore I am a critic. All the Cloud 9 Spas I've used/visited, 4 ships/5 cruises with Carnival, have been top notch. I can't say one bad thing, except that the side spray in the showers never works. Other than that, they couldn't be more professional or accommodating. If there are any bad reviews, I would say they are the very rare exception. They do a super job in a grand facility.

This was for sure the worst spa experience I've even had. I showed up on time and was seated in the waiting area to fill out my paper work and wait to be called. Every one else with the same appointments times as me were called and I was left in the waiting room all alone. It was 35 minutes after my appointment time when I told myself If I wasen't called in the next 5 minutes I was going to leave and about 2 minutes later I was called. The girl was friendly but my hot stone massage was extremely sub par. I have had hot stone massages before and they were fantastic, this time the use of the stores was very limited. Whatever she was doing to my arms/biseps felt un natural and painful and left my arms sore for days. I don't think she was properly trained and doesn't understand basic human anatomy. I have had many massages and have never left in pain before, this was by far the worst massage I've experienced. Then she put some sort of cream on my face that burned and although I made her aware vthen tried to sell me

Great deals and professional/talented staff.

Had the sea salt lime and ginger massage and was totally amazing. Had never had massage or used the spa before and was blown away. Will definitely use again!

These cats are professional!! And smooth ( Kim loves them)