Won't be trying Princess Cruiseline again

Caribbean Princess Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 41

Overall rating:

3.1 out of 5
Verified Review
Caribbean Princess

8 Night Southern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: May 11, 2018

Ship: Caribbean Princess

Cabin type: Oceanview

Cabin number: E625

Traveled as: Couple

Reviewed: 6 years ago

Review summary

I've cruised on various cruiselines before and I was a little disappointed. I loved the size and organization of the cabin with lots of closet space for two. But I'm giving it 2 stars because of the following. We had plumbing problems with the toilet (wouldn't flush for a couple of mornings and in one instance it took them 2 hours to finally fix the issue -- and they didn't have to come into the cabin to fix it). We were without water in cabin from 9a - 1p one day at sea as they had to fix plumbing in our area. It took us 2-3 days to finally get the mini fridge replaced after numerous calls about the fact that it wasn't working. They broke the handle on one of my suitcases and now I have to file a claim. We had to request the complimentary robes. We were on the 8th floor and ALL of the Oceanview staterooms had obstructed views because of the location of the boats. We had 2 cabins and because of their location, it was about 1/4 less obstructed. But I thought that was utterly ridiculous. Why not have the boats lower considering the cost of the Oceanview cabins? It's a very much older crowd (which was cool to see that you can still have a good time cruising when older), but the environment is a little different. In speaking with a few other prior Princess guests, they weren't thrilled with this particular boat and expressed a difference from other experiences with Princess. I won't be using this cruiseline in the near future.

Embarkation

4 out of 5
Did a great job getting us through an onboard. Very painless. Folks very friendly.

Ship experiences

Food and Dining

3 out of 5
Didn't really care for Planks (bbq place) and food in Steamers was okay. I did like the king crab legs though.

Onboard Activities

3 out of 5
Fitness center was great. Surprised with 30 minute Broadway-type production. Loved the free in cabin movies and the movies shown in large theater and by the pool.

Service and Staff

3 out of 5
Felt very rushed in being able to ask questions about the menu and in eating in Planks (bbq place) and Steamers (seafood). And the place wasn't busy -- at all.

Ship Quality

2 out of 5
Wasn't a fan of the ship layout. Common areas were clean and maintained though.

Cabin / Stateroom

2 out of 5

Ship tip

Signage is confusing regarding location of places. Also, take a picture of your luggage before you come on board. They broke my luggage handle.

Ports of call

Willemstad, Curacao

4 out of 5

Bonaire, Netherlands Special Municipality

3 out of 5
Didn't do excursion, just walked around town. Wished I'd gone on excursion.

Oranjestad, Aruba

4 out of 5
I paid for the " De Palma" water park. If you like to zip line, their zip line consists of 1 small line that didn't seem very thrilling. But if it's a person's first time, this would be a good experience for them. The same with snorkling. You can go further out, but if first time, the snorkling area is shallow enough to let folks "get their feet wet" in a safe environment. The lunch was just okay.

Disembarkation

4 out of 5
Was this review helpful? 41

11 Comments

Gwbigdog    2 years ago

Gwbigdog    2 years ago

vbrenckle    6 years ago

I totally agree with you. Had a terrible experience on this ship. Will not cruise again on this line. See my review.

MisterMet    6 years ago

Plumbing issues definitely swayed your opinion and probably would mine as well. Consider them again, and if after that, if Princess hasn't turned things around in your mind, it would be understood.

joep    6 years ago

We thought it was outstanding.

scliborne    6 years ago

I for one, try to look at the good things about a cruise. with about 3000 on a huge floating hotel, there have got to be piddling little things that might annoy you... I am just thankful to get away and have this experience. prefer people like me...old and polite.. lol

KimmyD    6 years ago

A little outdated but crew was great!

booger1xx    6 years ago

Been this ship twice and have another booked in September... Never had any problem.

mrslg618uk    6 years ago

I had my first cruise on this ship would not hesitate booking a cruise on this ship again .

cruzrbachoua    6 years ago

When u booked the cabin ir said obstructed so you should have been aware of that...that is not the lines problem...i suggest doing some research if you cruise again...while plumbing problems suck...but this floating city us in service 24/7 365...at least while at sea you didnt have 2 be in cabin, could be on deck using public restrooms and enjoying the ship

harleychick421    6 years ago

Thank you for your review... sorry you didn't have a great experience...

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