Not Impressed with Princess

Caribbean Princess Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 16

Overall rating:

2 out of 5
Caribbean Princess

6 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: March 19, 2017

Ship: Caribbean Princess

Cabin type: Inside

Cabin number: L229

Traveled as: Singles/Friends

Reviewed: 7 years ago

Review summary

Unfortunately this was the last sailing date for the Caribbean Princess before going to dry dock and the wear and tear of the ship was showing.  They started replacing the hallway carpeting in front of my stateroom during the cruise making it very inconvenient for passengers.  AND we had no water in our cabin for most of one day and were unable to shower or flush the toilets!  The customer service desk really didn't seem to care when I mentioned my displeasure. Not to mention the crew members just didn't seem very friendly or accommodating.  i witnessed multiple incidents where a manger was reprimanding a crew member in public.  This was the first time i cruised on Princess and after my experience may be my last.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
Needs Remodeled

Ports of call

Ft. Lauderdale (Port Everglades), Florida

2 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

3 out of 5

Belize City, Belize

1 out of 5

Cozumel, Mexico

3 out of 5
Was this review helpful? 16

7 Comments

Gwbigdog    2 years ago

steve46    7 years ago

MisterMet    7 years ago

It's usually not this way with Princess.   Sorry it wasn't the experience you were hoping for.

dengage    7 years ago

Having sailed with Princess 4 times we have never had any of these problems, but I'd did once see a manager reprimanding a crew member, and when he had finished, I asked him to come aside and pointed out that it is not good manergerial skills to do it in public.

deboftheseas    7 years ago

they aren't the company they used to be, and their pricing is over inflated, they aren't who they used to be

Skywatcher    7 years ago

Oh no!!!! They are known for their stellar performance. . . these comments saddens me.

cantualex    7 years ago

Princess unfortunately left a bad taste in my mouth. I too brought an issue to their attention but to no avail.

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