Disappointed in Princess Cruises - commercials don't match what they deliver

Caribbean Princess Cruise Review to Caribbean

neverreturn

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 20

Overall rating:

3 out of 5

14 Night Caribbean Adventurer (Houston Roundtrip)

Sail date: March 06, 2016

Ship: Caribbean Princess

Cabin type: Suite

Cabin number: D710

Traveled as: Couple

Reviewed: 8 years ago

Review summary

This is our third cruise with Princess and so I am being generous on the stars...Princess staff from cruise director to waitstaff were invisible and disengaged...probably afraid they'd have to discuss port changes/cancellations. Communication and planning of onboard activities was awful. No briefing by Cruise staff on any of the ports other then printed paper...even after a change while sailing. Ship is old and in need of a big time facelift. Princess is pulling out of Houston and that was reflected in how the cruise treated their passengers.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

3 out of 5

Thank goodness they had three great performers onboard as well as outstanding group of singers/dancers and orchestra ...the lounge groups and activities were awful.

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5

Good size, like having the extra sitting area and balcony. The bathroom floor needed a major clean and smells from the toilet area was like the waste system needed repairs. Lighting for women was not good. Closet area not functional.

Ship tip

Chose another cruise line...

Thumbs up

Ports of call

Freeport, Grand Bahama Island

1 out of 5

2 Comments

Gwbigdog 2 years ago

Thanks

Thumbs Up 0

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mary69 8 years ago

Wow. We had friends on that cruise. They received emails stating island change. We were on the cruise 2 weeks prior and it was amazing. Activities planned from the time you get up til the time you go to bed..

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Other reviews of this sailing

Could not dock in Key West due to wind

What the cruise was going to port never happen. Big disappointment.

A VERY NICE CRUISE TO FREEPORT, DESPITE THE ELEVATORS.