Princess New England Cruise

Caribbean Princess Cruise Review to Canada, New England, New York


Contributor Level: Deck Hand
Experience: 2-3 cruises
Reviews: 2
Helpful Votes: 6

Overall Rating:

3.0 out of 5
Sail Date: August 01, 2010
Ship: Caribbean Princess
Cabin Type: Balcony
Traveled As: Singles/Friends
Reviewed: 7 years ago
I think that the itinerary could not be matched, however the ship itself could use a renovation and the bathrooms and bedding in the room were almost ridiculous. The staff is driven like slaves too which is really sad I will explain later.

Food and Dining

5 out of 5

Entertainment

5 out of 5
They had great shows.

Service and Staff

3 out of 5
The staff were all really nice people, just totally worn out. The cruise has them on 7 day a week schedules one after another with a 2 hour break daily and 13 plus hour shifts. They hardly ever if at all get days off, depending on where in the ship they work. Its straight up modern day slave work. It is so sad, the staff was exhausted. This company needs to realize investing a little more in its people will boost moral and better customer and employee satisfaction therefore increasing its over all bottom line.

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
The room was alright in size, but the bathroom was so tiny. The shower barely had room to turn around. Also the bedding was so old the mattress was bumpy and broken down. The pillow was like a 2 dollar pillow at ikea after its use.

Pros: Great itinerary

Cons: Room and bathroom

Recommends Caribbean Princess? Yes!

Was this review helpful? 5

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