Caribbean Princess Cruise Review to Caribbean - Eastern

Contributor Level: Deck Hand

7+ cruises


Helpful Votes

4 out of 5

Balcony Problem

Sail Date: August 01, 2009

Reviewed: 7 years ago

Traveled As: Couple

Room Type: Balcony

Only if not on Riviera room 205

Pros: The Sanctuary

Cons: couldn't use balcony - pipe with green mold dripping on us; told customer service and they never came to fix it despite setting up time to fix it

Recommends Caribbean Princess? Yes!

Cabin / Stateroom
Balcony not useable- due to allergy to green mold- large areas of pipe dripping green mold
Food and Dining
Ship Quality
Service and Staff
Staff in the Vines great; customer service not so good when complaint made- no follow up. NO REIMBURSEMENT

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