Nice cruise worth the discounted price. The cabin was a bit dated. The customer service at the port was horrible. The pic on my set and sail pass was of someone else and I wasn’t allowed to purchase drinks at the bar. Staff lost my bag.

Brilliance of the Seas Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 7

Overall rating:

3.5 out of 5
Verified Review
Brilliance of the Seas

4 Night Western Caribbean (Tampa Roundtrip)

Sail date: October 25, 2018

Ship: Brilliance of the Seas

Cabin number: 7620

Traveled as: Couple

Reviewed: 6 years ago

Review summary

The wait staff didn’t seem very happy. Two of the crew members were excellent Javon and Sencia. My backpack was lost and having to go correct the pic on my pass interrupted my trip. Other than that the cruise was definitely worth the discounted rate. The staff for the excursions to Xenses Park was wonderful.

Embarkation

4 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

5 out of 5

Entertainment

4 out of 5

Service and Staff

3 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

Take your small/medium size bags with you on the ship

Ports of call

Tampa, Florida

1 out of 5

Cozumel, Mexico

5 out of 5

Disembarkation

4 out of 5
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