Brilliance of the Seas Cruise Review to Transatlantic
Ship: Brilliance of the Seas
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 3 years ago
Review SummaryI am wheelchair bound and there were no disabled cabins available. However. Amanda\, a RCL rep assured me that my 26\" wide wheelchair would fit through the stateroom doorway (28\"). The doorway was 24\" at best! My wife attempted to help me across the stateroom to the bed and to the WC throughout the voyage\, yet I fell 4 times dislocating my shoulder 4 times. The NHS initiated a new physiotherapy program yesterday.
The RCL onboard Service Rep\, although very pleasant and helpful was disingenuous in responding to my questions about communicating with the RCL head office.
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: Overall service
Cons: Misrepresentation (disabled facilities)