Brilliance of the Seas Cruise Review to Europe - Mediterranean

Contributor Level: Deck Hand

4-6 cruises


Helpful Vote

3 out of 5

"not up to par"

Sail Date: June 24, 2011

Reviewed: 5 years ago

Traveled As: Couple

Room Type: Balcony

Sub-par. The food seemed stale many times, or undercooked. The management was rude more than once. The ship needs a makeover. On the bright side, the ports of call and the views from the ship were amazing. The housekeeping and dining staff were excellent as well.

Pros: the destinations

Cons: the management staff onboard

Recommends Brilliance of the Seas? No.

Ship Quality
This ship needs a makeover. Disrepare was noted in several public areas and it creaked REALLY loudly with even the slightest movement.
Food and Dining
The food was sub-par, compared to our 4 other experiences sailing with RC. The rice in the risotto was hard. The fish served in the Windjammer Cafe was not fresh. The choices seemed repetitive in the dining room.
Cabin / Stateroom
The bathroom smelled all the time and the toilet seemed to backup some times. Additionally, fellow cruisers had a wet floor in their room, due to a leaking pipe and their complaints were not resolved during the cruise.
none of the shows were interesting. WE didn't attend any.
Service and Staff
The housekeeping and dining staff were friendly and willing to do whatever was needed to make our cruise enjoyable. Our room attendant brought us extra ice and anything else we needed. Our wait staff also accommodated my husband's special requests for dining. However, the management and some of the staff at guest relations were not helpful and actually rude. When we did not receive our prepaid gratuity vouchers and went to guest relations to ask for them, the manager told us we would not receive them since we had just paid that morning. The cruise pamphlet (Compass) stated that you could pay until noon on that day. My husband had called guest relations and they had told him that they would print him copies of the vouchers and this manager told us the opposite. When I turned to leave, she snarkily said, "you are welcome to wait in line if you like."
Naples, Italy
Went to Pompei and Ercolano (Herculaneum). If you take the train, make sure you take the ones that go to Pompie Scavi and Ercolano Scavi, otherwise you will be walking miles, when you could be dropped off at the entrance (in Pompei, in Ercolano its a few blocks downhill). Amazing sites for best preserved ancient cities.
Don't Miss: Pompeii and Ercolano
Civitavecchia (Rome), Italy
See the Vatican Museum first. That is where the line is. If there is a 2 hour line, pay the "no-line fee" which is twice the price but you will not regret saving your limited time. Then see St. Peters Basilica...amazing, the Pieta by Michelangelo and other scultures in there are spectacular. Then, go to the Colisseum and the Roman Forum. Also don't miss the Trevi Fountain and Pantheon.
Don't Miss: Roman Forum and Vatican Museum
Livorno (Florence & Pisa), Italy
Florence and Pisa. Saw the Uffizi Gallery. My husband didn't care for it. Lots of paintings and some sculptures. The Rubens gallery was closed, and others, due to renovation. Disappointing. We wished we had gone to the Academia to see David. Fellow cruisers said it was amazing. The Duomo and church and the plaza it is in were amazing. The Field of Miracles in Pisa is amazing. It looks like lace. Much like the Taj Mahal in India.
Don't Miss: In Florence, the plaza with the Duomo, Cathedral and sculptures. In Pisa, the Field of Miracles.
Villefranche-Sur-Mer, France
We went to Nice and Monaco. We took the train to both places. Nothing notable to say about Nice. Monaco, the old part was pristine. Gorgeous! A must see. We wasted time hiking up to see the Prince's palace which was closed for his wedding! We also wasted time going to Monte Carlo, to the Casino because the entrace fee was 10 euros. We don't believe you should have to pay to waste more money in a casino. A tourbook said there was a no-fee salon there, but when we asked, we were directed to another casino.
Don't Miss: Historic Monaco. 100%
Santorini, Greece
Take the cable car up to Fera. Everyone says to stay away from the donkeys. If for no other reason, the smell is atrocious! Then, take the bus to Ia. It leaves every 30 minutes from the main plaza. I wouldn't rent an ATV or bike to do this because the highway is treacherous on the side of a cliff. The views are amazing and IA is SPECTACULAR. Just like in postcards.
Don't Miss: Oia, Ia
Kusadasi (Ephesus), Turkey
Ephesus ruins. We almost missed most of it because we entered the backway, near the stadium, and did not realize that there was a path next to it that led to the most interesting sites! Pay extra to see the Terrace Houses. It is spectacular to see how they lived then. Kusadasi is also a beautiful city. The market area near the port is so much fun!
Don't Miss: The Celso library and Terrace Houses at Ephesus.
Piraeus (Athens), Greece
Acropolis and all of ancient Greece in the Placa area. Take a 5 euro tourist tram around this area. Wander through the winding narrow paths in the residential areas of the Placa. That was a highlight! Don't bother with downtown modern Athens. No one liked that.
Don't Miss: Acropolis and all of the Placa historic area.

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