Ship: Brilliance of the Seas Reviewed: 7 years ago
We just returned from a wonderful 10-day cruise to New England, roundtrip from Boston. The ship is beautiful.....but still working out some kinks. In fact, the left azipod engine actually failed on ourreturn trip...causing us to miss a port stop in St. John's. Royal Caribbean was very professional about it and gave each cabin a $150 credit for the inconvenience....excellent customer service.As for the cruise, the amenities and design of the ship are outstanding. The 10-story atrium, two-story dining room, three-level show lounge and massive Windjammer Cafe outline the proportions of the Brilliance.Cabins seemed a little smaller than competing brands...but public areasmore than made up for it. Our sailing was sold out...but we never ran into crowds...even when tendering to Bar Harbor. On a sad note, the food in the dining room has suffered slightly...bland and not a great variety of offerings. On some evenings, the Windjammer Cafe provided more appetizing choices, including pasta, sushi and fresh fish. The alternative restaurants were very nice...but, alas, a service fee applies ($20).All in all....a very nice cruising experience, but, noticeably, it hasbecome more of a business....with additional charges popping up everywhere (pay-per-view movies, a bar charge for sodas in the diningroom, lattes and coffees at shore costs, bingo is now up to $25/$35, and fees for certain gym classes)Bon Voyage!
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