Great cruise but poor service

Item: Azura
Rating: 3.5
Author: coatscl

Azura Cruise Review to Scandinavia

coatscl

Contributor Level: Deck Hand

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 3

Overall rating:

3.5 out of 5

Norwegian Fjords

Sail date: June 22, 2019

Ship: Azura

Cabin type: Inside

Traveled as: Singles/Friends

Reviewed: 5 years ago

Review summary

Not sure I’d go with P&O again as disappointed with the service. Felt I was constantly being sold photo packages, drinks options or excursions

Embarkation

5 out of 5

Very easy, dropped off car and was in cabin 20mins later

Ship experiences

Food and Dining

3 out of 5

Specialty restaurants were fabulous. Main dining rooms were poor, staff very rude and tables were crammed together

Onboard Activities

3 out of 5

Evening facilities were great although not much to do during the day

Entertainment

4 out of 5

Shows and performances were very good

Service and Staff

2 out of 5

specialty restaurants staff and service were brilliant. Main dining restaurant staff hardly spoke and when they did they were very rude.

Ship Quality

4 out of 5

Cabin porter was nice and always kept the cabins looking good

Cabin / Stateroom

4 out of 5

Ports of call

Southampton (London), England

4 out of 5

Stavanger, Norway

4 out of 5

Flam

5 out of 5

Aurland

3 out of 5

Cruise Sognefjord

4 out of 5

Olden, Norway

3 out of 5

Bergen, Norway

4 out of 5

Disembarkation

4 out of 5

4 Comments

Gwbigdog 1 year ago

Thanks for sharing you cruise with us.

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adyc74 5 years ago

Agree with the hard sell, especially for the select dining, wandering round constantly with the clip board trying to get you yo book

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anoceanlife 5 years ago

Never pestered by anyone to buy anything. Staff were charming and friendly. MDR food was very good and service excellent. Maybe sometimes the attitude of the passengers is reflected by the staff

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anoceanlife 5 years ago

Just got off this ship today

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