Don't do it

Azamara Quest Cruise Review to Other (Asia/Africa/Middle East)

Cruises: 7+ cruises
Reviews: 0
Helpful Votes: 12

Overall rating:

1 out of 5
Verified Review
Azamara Quest

14 Night Northeast Asia (Hong Kong To Beijing)

Sail date: February 28, 2009

Ship: Azamara Quest

Cabin type: Balcony

Traveled as: Couple

Reviewed: 15 years ago

Review summary

Our last cruise of 2008 was on the Celebrity Century which we enjoyed very much. This motivated us to take the Azamara Quest, billed as Celebritys luxury option. To our disappointment, this was certainly not the case. Eating on the ship was a disaster. The dining room service is poor at best. Several times incorrect foods were delivered and then taken to another table. The quality of food was at best mediocre. Upstairs in the Caf, there was never enough seating. Due to the fact that we became frustrated by carrying around our plates of food and not being able to find seating, we ate several meals at the outside grill which was the only place open on off hours or called room service. Room service was not a good option either, since one morning we received two breakfasts, one 45-minutes before expected (which we took) and one 45-minutes later than we requested (which we sent back, much to the annoyance of the person who delivered it). In addition, every one of the orders we placed with room service was either missing items or had the wrong items included. The ship itself is showing its age. It is obvious that routine maintenance has been neglected by the number of rust spots on the hull and generally shabby appearance of some the various rooms. This is a cruise line that should be avoided. With so many options available almost any other line would be a much better choice.

Ship experiences

Food and Dining

1 out of 5

Entertainment

1 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Incheon (Seoul). South Korea

3 out of 5

Hiroshima, Japan

5 out of 5

Osaka, Japan

5 out of 5

Hong Kong

5 out of 5

Shanghai, China

5 out of 5

Busan (Pusan), South Korea

1 out of 5

Pros: clean cabins

Cons: everything else

Recommends Azamara Quest? No.

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2 Comments

glomarrone    9 years ago

Sorry to read that the cruise did not live up to your expectations.  I hope that your next cruise goes smoother for you.

 

noname111    9 years ago

It is unfortunate that you had such a negative experience but thank you for sharing it.