Pleasant but oversold in brochure

Azamara Quest (RETIRED) 578 Cruise Review to Europe - Eastern Mediterranean


Contributor Level: Deck Hand
Experience: 7+ cruises
Review: 1
Helpful Votes: 4

Overall Rating:

3.0 out of 5
Sail Date: August 01, 2008
Ship: Azamara Quest (RETIRED) 578
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 9 years ago
The brochure leads you to believe this is exceptional but it isn't. Decor is above average and it is generally clean. Some service is excellent but others average as prepaid tips give room staff no incentive. Overhead charges were increased between booling and sailing which is poor. The ship looked tired in places in some furnishings in the public areas and drinks machines. Customer service staff were excellent always willing to give independent advice without over selling the tours. Senior staff ineffective as disruptive French children were not dealt with until day 13 of the trip. This shio is not large enough or have sufficient facilities for children.

Food and Dining

5 out of 5
Very good. Flexible dining time meant a surge at certain times but if these were avoided the service was superb. Speciality restaurants wanted additional tips which was poor.

Entertainment

1 out of 5
The poorest we have experienced. Some evenings cruise staff entertained. Set piece performances were good but visiting entertainers were mediocre. No comedy at all or entertaining lectures. One history lecturer that was difficult to follow

Service and Staff

3 out of 5
Staff were good but not exceptional as sold in the brochure

Ship Quality

3 out of 5
Better than average but not as expected or advertised. Decor discrete. Cleanliness genrally good with some exceptions.

Cabin / Stateroom

3 out of 5
Overall comfort and location good but very small and with inadequate drawer space. No bath only shower. very clean

Pros: Food excellent, itinery good, helpful on destinations without pushing tours

Cons: Small room, inadequate seating, poor entertainment

Recommends Azamara Quest (RETIRED) 578? No.

Was this review helpful? 4

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