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3 out of 5

Poor attitude of staff by jeanoldbean

Sail Date: / Traveled As: Couple

I think this cruise is OK if it is your introduction to cruising. If you go on bigger ships and see how efficient they are then you can only compare them with the lack of efficiency on the Astor.

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4 out of 5

been on the Astor 3... by michellemackie

Sail Date: /

been on the Astor 3 times and wainting for our 4th cruise Dec 18th 2017, i work in hospitality and i cannot fault the ship, its so welcoming, the staff are fantastic, the food is always amazing and it is spotless. only complaint is on Baltic deck you get the smell of cigarette smoke coming from the crew quarters. apart from that i give it 90% keep up the great job guys

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3.1 out of 5

Disappointing for a romantic getaway! by dreaMi

Sail Date: / Traveled As: Couple

Purchased as a late Valentines Day present to each other we thought a 3 night cruise out of Adelaide would be nice... the woman who sold us the cruise at the Phil Hoffman Travel Expo actually worked for the CMV company and raved about the Astor... we explained it was a romantic getaway and she booked us in... And then when we boarded... we had two single beds that couldn't be converted... one of the beds was lilting so that you felt you were going to roll out of bed at night. The dining room experience was just that, an experience that I wouldn't want to repeat... I felt we were shuttled like cattle to out table and rushed through our meal... and the buffet style restaurant had inadequate seating for the number of guests and you had to be quick to get food or the restaurant would close. All in all I would not go on the Astor again... very disappointing!

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2 out of 5

Poor service by Tracys66

Sail Date: / Traveled As: Singles/Friends

Currently on a 3 day Australia day cruise. The boarding was smooth and easy. We were shuffled into the buffet for lunch as our rooms werent ready. The food was ok. Buffet is very small and not a huge selection. There is always a wait. The ship is small and very tidy. Food in the restaurant is the same as the buffet - just served to you. Service is slow and staff are quite rude  we have to ask several times to get drinks and was told at dinner to wait until they clear the table because they are busy!!! The bad service was consistant through out the ship. Rooms are small but ok. Bathrooms are good.

Drink prices are quite cheap,  $4.50 for a small glass of wine,  $4 for coffee, $25 for bottle of wine.

Breakfast is like an army buffet. You can only order an omelet.

We got the feeling the staff didnt want to be there. We have to pay $10 per day for gratuities.  .i feel like asking for it back. 

 

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