2 reviews




4 out of 5

been on the Astor 3... by michelle___mackie

Sail Date: /
been on the Astor 3 times and wainting for our 4th cruise Dec 18th 2017, i work in hospitality and i cannot fault the ship, its so welcoming, the staff are fantastic, the food is always amazing and it is spotless. only complaint is on Baltic deck you get the smell of cigarette smoke coming from the crew quarters. apart from that i give it 90% keep up the great job guys

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2 out of 5

Poor service by Tracys66

Sail Date: / Traveled As: Singles/Friends

Currently on a 3 day Australia day cruise. The boarding was smooth and easy. We were shuffled into the buffet for lunch as our rooms werent ready. The food was ok. Buffet is very small and not a huge selection. There is always a wait. The ship is small and very tidy. Food in the restaurant is the same as the buffet - just served to you. Service is slow and staff are quite rude  we have to ask several times to get drinks and was told at dinner to wait until they clear the table because they are busy!!! The bad service was consistant through out the ship. Rooms are small but ok. Bathrooms are good.

Drink prices are quite cheap,  $4.50 for a small glass of wine,  $4 for coffee, $25 for bottle of wine.

Breakfast is like an army buffet. You can only order an omelet.

We got the feeling the staff didnt want to be there. We have to pay $10 per day for gratuities.  .i feel like asking for it back. 

 

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