The Cruise was pleasant and housekeeping services were excellent however the security embarkation and disembarkation staff were seriously lacking in professionalism and curtesy to guess. Some training maybe needed here.

Anthem of the Seas Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 18

Overall rating:

2.6 out of 5
Verified Review
Anthem of the Seas

9 Night Bermuda & Caribbean (Cape Liberty Roundtrip)

Sail date: June 06, 2019

Ship: Anthem of the Seas

Cabin number: 12290

Traveled as: Large Group

Reviewed: 2 years ago

Review summary

As I stated in this survey, the cruise was nice in terms of ship appearance, cleanliness and some cleaning/waiter staff were excellent. I feel some improvement is needed on food choices and quality. The most unpleasant experience I found was with security staff in dealing with a large diverse group of people. Some discrimination seems to be practiced with security/disembarkation/embarkation staff.

Embarkation

1 out of 5
Some training maybe needed here for security staff professionalism.

Ship experiences

Food and Dining

2 out of 5
I didn’t find the main dining room/buffet/ specialty food of good quality for the price l payed.

Onboard Activities

4 out of 5

Entertainment

3 out of 5

Service and Staff

2 out of 5
The house cleaning staff were excellent and well as some waiters but other bar service staff and Security agents were horrible.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5
All was satisfactory with our cabin and cleaning staff was excellent

Ship tip

Definitely to purchase a beverage/refreshment package and dinner package. Also to be conscious of the ship security staff as they seem to have different protocols/ standards of treatment to guests. Seems like the treatment and courtesy is based off sex/race/ age/etc. it appears some discrimination is being practiced.

Ports of call

Cape Liberty (Bayonne), New Jersey

2 out of 5

King's Wharf, Bermuda

3 out of 5

Philipsburg, St. Maarten

2 out of 5

San Juan, Puerto Rico

2 out of 5

Labadee (Cruise Line Private Island)

2 out of 5

Disembarkation

1 out of 5
Was this review helpful? 18

1 Comment

Leave a comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other reviews of this sailing