Beautiful Ship But Mediocre Service & Staff

Anthem of the Seas Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 6

Overall rating:

3.5 out of 5
Anthem of the Seas

9 Night Bermuda & Caribbean (Cape Liberty Roundtrip)

Sail date: June 28, 2018

Ship: Anthem of the Seas

Cabin type: Balcony

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

It's a nice ship and the food is delicious but they just need to train their staff to be friendlier & more welcoming. I'm an avid cruiser so I know when I see and experience good services. NCL is now an all inclusive cruise line or some others, maybe RC should consider soon :)

Embarkation

5 out of 5
It went very smoothly

Ship experiences

Food and Dining

3 out of 5
The food was good; main dining services were very slow; the drinks were watered down and the fact that it's not included, it got very expensive.

Onboard Activities

2 out of 5

Entertainment

3 out of 5

Service and Staff

2 out of 5

Ship Quality

4 out of 5
I like the fact they encourage everyone to sanitize their hands all the time and especially before eating :)

Cabin / Stateroom

5 out of 5

Ship tip

It's a nice ship and the food is delicious but they just need to train their staff to be friendlier & welcoming. I'm an avid cruiser so I know when I see and experience good service.

Ports of call

Cape Liberty (Bayonne), New Jersey

5 out of 5

King's Wharf, Bermuda

3 out of 5
I love Bermuda, been there several times but it rained the day we got there :(

Philipsburg, St. Maarten

2 out of 5
It was very depressing. I'm sure the whole excursion to see the island was not to wow anyone but to show the destruction of hurricane Irma. I never want to go back to this Island, sadly.

San Juan, Puerto Rico

5 out of 5

Labadee (Cruise Line Private Island)

4 out of 5

Disembarkation

4 out of 5
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