Abandoned itinerary, minimal compensation

Anthem of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Vote: 1

Overall Rating:

2.0 out of 5
12 Night Western Caribbean (Cape Liberty Roundtrip)
Sail Date: January 25, 2016
Cabin Type: Oceanview
Cabin Number: 10510
Traveled As: Couple
Reviewed: 1 year ago

Due to late arrival of ship, itinerary was shortened from 12 to 11 days.  The western Caribbean itinerary that we purchased was abandoned and a routine eastern Caribbean itinerary was substituted.  We were informed of the drastic itinerary change at the last minute with no opportunity to cancel or re-book. The compensation offered to us by RCI was insulting, with a value far less than the value of a lost cruise day, much less the unwanted itinerary.  

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
This cabin is superior ocean view cabin which is extremely large, positioned at the front corner of the ship.
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