Worst overall cruise ever

Amsterdam Cruise Review to Alaska - Inside Passage

Cruises: 7+ cruises
Review: 1
Helpful Votes: 40

Overall rating:

1 out of 5
Verified Review

7 Night Alaskan Explorer (Seattle Roundtrip)

Sail date: September 04, 2016

Ship: Amsterdam

Cabin type: Oceanview

Cabin number: 2520

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Our favorite part of the cruise was the friendly staff.  That's where it ended.  When we checked into our state room it was not clean, items in drawers, etc.  The big window we paid extra for was above the bed, so no way to look out unless you stood up in the room?  The TV was too high and you could not use the remote from the sofa or the bed, you had to stand up to use it?  On top of that the programming was terrible and the screen was so dark, we got to listen to it instead of watching it.  A couple days in we smelled a foul order coming from our bathroom and found out there were leaks upstairs causing this.   When I went to buy a beverage program, I told the bar manager I wanted a package, but that my wife mostly drank tea, so I only wanted one.  He said don't worry man sign here and gave me two cards.  I said I only wanted one.  He said, " It's ok you pay and you are both covered, and I said are you sure and he said yes.  When we got our bill we were charged two drink packages for $361.83 each.  When I challenged it, they said sorry.   The food in the extra value restuarants was great.  The Lido deck food sucked.  I have never seen so much over cooked food.  I felt like I was eating leftovers everyday.  This was our 14th cruise for our 36th anniversary and only the 2nd cruise we were disappointed in.  I have more examples of how Holland America is a cheap cruise.  The value for the dollar is just not there!

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5


1 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
Room needs to be reconfiguered including more than one electrical outlet. Bed should be facing window or at least sideways. Rooms should be cleaned before new guests arrive....

Ship tip

Unless you want to buy art or jewelry why bother....

Ports of call

Seattle, Washington

5 out of 5

Cruise Puget Sound

5 out of 5


5 out of 5

Juneau, Alaska

5 out of 5

Cruise Hubbard Glacier

5 out of 5

Sitka, Alaska

5 out of 5

Ketchikan, Alaska

5 out of 5

Victoria, British Columbia

1 out of 5
Need to be there longer
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