Very Good Cruise - Bad Agent

Amsterdam Cruise Review to Alaska - Inside Passage

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 12

Overall rating:

4 out of 5
Verified Review
Amsterdam

7 Night Alaskan Explorer (Seattle Roundtrip)

Sail date: June 12, 2016

Ship: Amsterdam

Cabin type: Suite

Cabin number: 7046

Traveled as: Couple

Reviewed: 4 years ago

Review summary

The cruise was very good - great room and service. The cruise staff were VERY friendly and accomplished. We did have a problem with 'noise' in our stateroom from chairs and tables moving on the deck above. The staff was sympathetic, but unable to stop the movement of furniture in the pool area by guests. We were very unhappy with - could not get our 'agent' to respond to emails and calls, and did not get what we were promised. Also felt we paid way above the rate we could have gotten elsewhere. We also had 'service' charges we were not expecting when we got our final bill. Also felt it was pretty cheap to charge for soda with meals.

Ship experiences

Onboard Activities

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
Very spacious and well appointed. Staff kept very clean and was very accommodating. We did have noise from the pool area on deck right above.

Ship tip

Equip chairs and tables in pool area with 'silencing' slides. Include soda with meals without charge.

Ports of call

Seattle, Washington

3 out of 5

Cruise Puget Sound

3 out of 5

CRUISE STEPHENS PASSAGE

3 out of 5

Juneau, Alaska

3 out of 5

Cruise Hubbard Glacier

5 out of 5

Sitka, Alaska

3 out of 5

Ketchikan, Alaska

3 out of 5

Victoria, British Columbia

3 out of 5
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