Allure od the Seas -my account was double billed for dining at 150 central Park

Allure of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 5

Overall Rating:

3 out of 5
Verified Review
7 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: August 21, 2016
Ship: Allure of the Seas
Cabin Type: Balcony
Cabin Number: 7704
Traveled As: Family (older children)
Reviewed: 1 year ago

My family had a great time on the ship. Entertainment was great. The food on the ship was OK but could be better. We enjoyed going to the specialty restaurant 150 Central Park which was reserved ahead of time. The food and service there was exceptional. What I did not like about the trip is that I was billed twice for dining at 150 Central Park. I paid $180 on line for this dining option when I made a reservation before getting on board of the ship. When I got home from my trip I realized that my account was charged for dining in this restaurant again on the date we went there for dinner. It took me almost 30 min of my valuable time to resolve this issue over the phone. This type of mistakes should not be happening!!! 

Food and Dining

3 out of 5

Onboard Activities

5 out of 5


5 out of 5

Children's Programs

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
roomy and comfortable, not noisy
3 out of 5
5 out of 5
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