Allure od the Seas -my account was double billed for dining at 150 central Park

Allure of the Seas Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 14

Overall rating:

3 out of 5
Verified Review
Allure of the Seas

7 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: August 21, 2016

Ship: Allure of the Seas

Cabin type: Balcony

Cabin number: 7704

Traveled as: Family (older children)

Reviewed: 8 years ago

Review summary

My family had a great time on the ship. Entertainment was great. The food on the ship was OK but could be better. We enjoyed going to the specialty restaurant 150 Central Park which was reserved ahead of time. The food and service there was exceptional. What I did not like about the trip is that I was billed twice for dining at 150 Central Park. I paid $180 on line for this dining option when I made a reservation before getting on board of the ship. When I got home from my trip I realized that my account was charged for dining in this restaurant again on the date we went there for dinner. It took me almost 30 min of my valuable time to resolve this issue over the phone. This type of mistakes should not be happening!!! 

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
roomy and comfortable, not noisy

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Labadee (Cruise Line Private Island)

5 out of 5

Falmouth, Jamaica

3 out of 5

Cozumel, Mexico

5 out of 5
Was this review helpful? 14

3 Comments

novocaine913    8 years ago

Msrgbjones3691 make sure you see the Ocean Aria show (phenomenal), Blue Planet (Blew is away), and the comedy show. Oh and catch at least one of the Dreamworks Move It Move It parades in the Royal Promenade.. Brings the kid out in you! There was ALWAYS something to do and little time to do it.

msrgbjones3691    8 years ago

What was the entertainment? We cruise on this ship next month

capttrips    8 years ago

You can check your account daily on the television so if something like this occurs, you can take care of it immediately.

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