Allure of the Seas Cruise Review to Caribbean - Western


7+ cruises


Helpful Votes

3 out of 5

Family spring break with college student kids

Sail Date: March 20, 2016

Reviewed: 6 months ago

Traveled As: Family w/older children

Room Type: Balcony

Got 2 balcony staterooms in back of ship. No frills - no bathrobes, bath items, or welcome amenities but surprisingly quiet on 14th deck. Room thermostats didn't function cotretctly-the AC could only be switched off if balcony door was ajar- so kept sliding door open each night to avoid waking up frozen. 

Mediocre Meals in main dining room compared to other cruises we've taken on celebrity, Princess & NCL. Service was excellent however several main courses were inedible - tasted frozen & nuked - returned for a different dish. Timing was swift and dinners were completed in an hour.

The best meal was Giovanni's specialty restaurant. The service, food quality & ambiance was top notch and provided the most celebratory mood for our family, We were all smiles.  The worst food and service on the ship, oddly, was another specialty restaurant- serving Japanese cuisine IZUMI where we dined the next evening after Giovanni's. What a stark difference. We were thrown in a dark corner with minimal service and not a single smile from any wait staff. After long wait we were forced to flag down staff who were short tempered & rude. They forgot about our appetizers when they served the entrees, and brought it out anyway though they were ruined after sitting around. Wine was brought at end of meal. Truly the worst dining experience ever after 9 cruises - never go to Izumi. A waste of precious vacation time, not to mention they charge unreasonably for everything.

The ship was pretty clean for such a huge passenger vessel. 

The shore excursion to chitzen itza in Cozumel was long but worthwhile, but the Dunns River /reggae hill in Jamaica was a disappointment as we spent 5 hours with a clueless guide waiting in lines. After the falls, reggae hill experience was an enclosure full of tourists sitting on lawn chairs, trapped with nothing to do but listen to recorded reggae music. Food was served on miniature plates.  Live performers dancing was the last 15 minutes at the grounds. 🙁 We wished to see the Jamaican people and places rather than being segregated and trapped in tourist enclosures. 

All in all, our family had a good time on the Allure but food & service did not measure up to other cruise ships, including RCI's Independence of the Seas which we last sailed - better food, staterooms and specialty restaurants.Angry

Cabin / Stateroom
These balcony staterooms are bare bones - no bathrobes or other amenities. Air conditioners do not function properly
Embarkation and Disembarkation
Disembarked at 6:30am to catch flight. Husband walking at the end of our line of 4 was pulled away randomly by RCI staff for a bag check. Since I carried all our passports and flight papers as separation never occurred during previous cruises disembarkation, we couldn't locate each other and nearly missed our flight home!
Ship Quality
Destinations and Excursions
good entertainment - aqua shows, a Capella group, were excellent
Service and Staff
Food and Dining


Giovanni's is an excellent speciality restaurant with the warmest service on the ship. Central Park is a great place to escape the crowds - open air and peaceful.

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