Not what I expected

Allure of the Seas Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 7

Overall rating:

2 out of 5
Allure of the Seas

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: December 06, 2015

Ship: Allure of the Seas

Cabin type: Balcony

Cabin number: 7532

Traveled as: Large Group

Reviewed: 8 years ago

Review summary

I cruised the Oasis of the Seas in 2012 (great service) so, I  couldn't wait to get on the Allure. What a disappointment. There were 9 in my group. The room attendant was very lazy and met me every day with a different excuse as to why her work was not done. The toilet broke every other day. The TV took two days to get fixed, and my room bill was wrong every day. The main stage broke and they cancelled Tuesday night showing.  Long lines everywhere and not too friendly crew.    I felt that Royal Caribbean needed more staff or retrain the ones they had. I even felt sorry for them , with so many guest (5600) they were clearly over worked  and over whelmed .   I have traveled RCCL many times , this is the first time I felt as if I may choose another cruise line.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
very poor attendant very lazy and full of excuses. the actual room was clean . Toilet broke twice sink stopped up and TV did not work for two days. She hung the hanging thing (below) in our room, it scared us pretty bad...

Ship tip

do not travel in December ..

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Nassau, Bahamas

5 out of 5

Charlotte Amalie, St. Thomas

5 out of 5

Philipsburg, St. Maarten

5 out of 5

Traveler Photos

hanging thing
Was this review helpful? 7

2 Comments

HappyCruiser21    8 years ago

I'm absolutely NOT agreeing to what your saying (personally I think this is The Best Ship in the world) but actually there are about 6,200 guests.

jimdee    8 years ago

Try 13 boring days on the ship and the ship was a solid five star but the systems that shows being canceled we're not I was down at guest services nine times more than the other 15 cruises I tookour television was not live for nine days it was in a loop they said because of satellite repositioning but on a cruise to Australia for 25 days we only lost satellite contact for 8 hrs on the carnival leg

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