Not what I expected

Allure of the Seas Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 0

Overall Rating:

2.0 out of 5
7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: December 06, 2015
Cabin Type: Balcony
Cabin Number: 7532
Traveled As: Large Group
Reviewed: 1 year ago

I cruised the Oasis of the Seas in 2012 (great service) so, I  couldn't wait to get on the Allure. What a disappointment. There were 9 in my group. The room attendant was very lazy and met me every day with a different excuse as to why her work was not done. The toilet broke every other day. The TV took two days to get fixed, and my room bill was wrong every day. The main stage broke and they cancelled Tuesday night showing.  Long lines everywhere and not too friendly crew.    I felt that Royal Caribbean needed more staff or retrain the ones they had. I even felt sorry for them , with so many guest (5600) they were clearly over worked  and over whelmed .   I have traveled RCCL many times , this is the first time I felt as if I may choose another cruise line.

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
very poor attendant very lazy and full of excuses. the actual room was clean . Toilet broke twice sink stopped up and TV did not work for two days.

She hung the hanging thing (below) in our room, it scared us pretty bad...

Ship Tip

do not travel in December ..

5 out of 5
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