Allure of the Seas Cruise Review to Caribbean - Eastern

Contributor Level: Purser

7+ cruises


Helpful Votes

2 out of 5

Not what I expected

Sail Date: December 06, 2015

Reviewed: 1 year ago

Traveled As: Large Group

Room Type: Balcony

I cruised the Oasis of the Seas in 2012 (great service) so, I  couldn't wait to get on the Allure. What a disappointment. There were 9 in my group. The room attendant was very lazy and met me every day with a different excuse as to why her work was not done. The toilet broke every other day. The TV took two days to get fixed, and my room bill was wrong every day. The main stage broke and they cancelled Tuesday night showing.  Long lines everywhere and not too friendly crew.    I felt that Royal Caribbean needed more staff or retrain the ones they had. I even felt sorry for them , with so many guest (5600) they were clearly over worked  and over whelmed .   I have traveled RCCL many times , this is the first time I felt as if I may choose another cruise line.

Cruise Photos

Cabin / Stateroom
very poor attendant very lazy and full of excuses. the actual room was clean . Toilet broke twice sink stopped up and TV did not work for two days.

She hung the hanging thing (below) in our room, it scared us pretty bad...
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining


do not travel in December ..

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