April 2015 - 7 Night Eastern Caribbean (Miami Roundtrip) Cruise on Norwegian Getaway
Overall, a great ship and great staff; however, we had horrible neighbors
We couldn't wait to get away from the Getaway. Our main goal of this vacation was to catch up on rest and relax; however, we had the neighbors from hell who played their television loudly EVERY night from 11:00 PM until 8 or 9:00 AM the next morning. We complained every single night and the most that NCL did was knock on their door to remind them to turn down the volume- this never accomplished anything because the volume would remain loud and we would remain without sleep. It was truly miserable. The common areas of the ship were new, modern, and we enjoyed that part of the experience. All crew members, except Guest Relations, were very friendly and helpful (stateroom attendant, dining staff, bar staff) and the Entertainment was exceptional. It's a shame that NCL did not do a better job at sound proofing rooms or having TV's set to automatically lower in volume during specific times.