February 2016 - Carnival Glory to Caribbean - Western
Overall our experience was good. We were celebrating our 30th wedding anniversary. One of the gifts carnival gave us was a 50 spa card. I used it for a hair treatment. I was not happy about having to pay an additional 35.00 just to get my hair dried after the treatment and had a hard time communicating with the employee. I felt the staff working in the cabins and on the ship were extremely courteous and helpful. When I booked my cruise through the person I was working with was either fired or quit. No one informed me so a lot of things I was trying to get answered did not happen. I finally called to see what was going on and that is when I was told and the person helped the best she could.