December 2014 - Serenade of the Seas to Caribbean - Western
The Serenade of the Seas is a beautiful ship. It doesn't have all the new bells and whistles that many look for, but she is only 2500 passengers big and full of glass to watch the scenery go by. The crew was amazing - they work hard yet had smiles and "Merry Christmas" every time we encountered them. Even the officers got into the act by judging the belly flop competition. The food was very good to excellent and our Christmas Eve dinner in Chops was simply amazing for food and service. The magic of Christmas was everywhere, from ship decorations to staff wearing Santa hats to officer and guest caroling to Santa's visit on Christmas morning. The reason I gave this 4 instead of 5 stars? Some inconsistencies in service in the main dining room; port selection (can we PLEASE get rid of Falmouth Jamaica? although it left us with the ship on a beautiful day to ourselves!); internet connectivity is extremely expensive and very slow; small cosmetics of the ship (e.g., balcony rails, peeling mirror in cabin bath) should be taken care of. Overall I HIGHLY RECOMMEND this beautiful ship if you are looking for the feel of a cruise and not looking for an amusement park at sea!