sfrizzell29

sfrizzell29
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Joined: 03/10/2016
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Carnival Paradise

August 2016 - Carnival Paradise to Caribbean - Western

Awful

I have never been on such a terrible cruise! The service was horrible. There was an engine fire on the first night that prohibited the engine from running at full capacity. Therefore. They had to switch our ports.  They arrived late to cozomel our excursion was cancelled and we were rushed on the excursion we decided to substitute. We were also 4 hours late docking at Grand cayman and yet again our excursion got cancelled last-minute. We had to wait to get pff the boat while people who did not purchase excursions jad to wait and yet again we were rushed through our excursions we chose to do instead. When I called carnival when we got home they said it wasn't their problem! Terrible customer service. I never again will cruise carnival 

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