sdallen

sdallen
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Joined: 11/10/2015
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Costa Deliziosa

October 2015 - Costa Deliziosa to Europe - Mediterranean

Disappointing

To say disappointing is being generous! Having cruised on Costa several years ago I was truly looking forward to the trip. The food was awful, an example of one dinner meal...for entrees: Squid spaghetti with squid ink, pork head with pork cheeks, roasted rooster...while I'm adventurous with food, this single night selection left me speechless. The desserts were good, not extremely fresh, but edible. Ice cream was on the dessert menu nightly and that was what the majority of people at our table of 8 choose. Now, getting a cup of coffee or tea to go with dessert was quite a feat. The response from the wait staff was "No", however it could be purchased from the bar, they'd bring it to the table for us, for 3.8Euro. Really now! After much grumbling from the South African couple, Belgium couple, and two US couples the head waiter brought us coffee. Although one evening the waiter whispered to us not to drink it, "bad coffee been in pot since morning". Just one more point about the food, buffet,restaurant and grill times were very limited, generally two to two and a half hours. Coffee, water, tea, and juice stations had "closed for maintenance" signs the vast majority of the day being only miraculously working from 7-8:30am and 5-6:30 pm.

While the majority of the staff were just downright rude, we had a wonderful cabin housekeeper who just a pure delight, smiling, helpful and friendly. You rock Achmad!

Although the majority of the altered itinerary was poor there were several great spots we never would have considered. Malta is absolutely beautiful and Kotor, Montenegro is a fabulous medieval city. Athens was good but the excursion choices had been altered, ie. prices increased, time and quality decreased.

It was a strange cruise in many ways., The passengers weren't happy, the staff members weren't happy, the activity director was rarely seen and teens and the majority of cruise residents were simply bored. Perhaps a lot of it was due to  the way the itinerary was changed weeks before Costa notified it's customers that those changes had been made. Ironically, the notification came from Costa past the date to "cancel the cruise" without penalty!

S. D. A., Florida

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