November 2016 - Norwegian Escape to Caribbean - Eastern
My favorite part of the cruise was the ship itself. Having cruised on other NCL ships before, I enjoyed the newness of Escape and found it to be technically modern in a pleasant way. There were screen monitors everywhere (including the ability to use our room TV) that enabled us to make dinner and show reservations for travelers in our stateroom -- this feature could be improved to allow us to make reservations for family members in another stateroom without having to use the Box Office or making a phone call for dinner reservations.
The concept of a "dinner show" was a plus. We watched "Oh What A Night" while having dinner with a pre-set menu. On other ships, we had to do dinner separately, before the show (too early) or after the show (too late).
I liked the fact that a key card had to be inserted into a slot near the door to turn on the lights. Remove the card and all the lights turn off, thus saving energy. I also liked having buttons on the wall near the door to indicate if we wanted the room to be made up or turned down, or "Do Not Disturb."
As for suggested improvements, I think the room steward should have in his/her checklist a reminder to place breakfast room service order cards in the room. There were none in our room, but since I knew this service was available I called the front desk and they had our room steward deliver some order cards. Our friends never saw any order cards in their room. I'm wondering if this was an effort to discourage the service... not good!
Another suggested improvement: shows should clearly indicate if the material is not suited for children. We went to the Brat Pack show that was also attended by families with children. The show had too much profanity -- we walked out! That kind of language is not acceptable!
I would recommend this ship and this cruise to others, although I'd have to say I enjoyed the ship more than the ports.