October 2015 - Norwegian Sun to Mexico
3 hour wait to check-in, a bit better for disembarkation. Food: dinner menu was very limited--all steaks were tough + gristly, no lobster, no creame brulle. Room service--$7.95 charge each time?!?. Restocking fee for mini bar--?!? No turn down service first 3 nights. Beer, wine package was $600-way too high!! We have down payment for Epic--Canary Islands for March. Thinking to cancel with NCL--Any possibility of help from Customer Service for it ???????????